Delivery:

Most items ie: Coving and Cornice are stocked and despatched by courier, and should arrive within 2-5 days. Minimum £9.95 for Delivery FREE Delivery if you spend more than £150.

For Venetian Polished Plaster Products please allow 7 - 10 working days.  All deliveries should be signed for as "Unchecked". If you notice any damage, which is very rare with these products, we need to be notified within 24 hours in order to process any claim. Any requests for re-imbursement after this period cannot be executed due to our courier’s claims policy. It is the Buyer's responsibility to ensure that any goods ordered are suitable for the Buyer's purpose.

A receipt signature is required on delivery. Please note that this signature is your acceptance that the correct number of packages have been delivered undamaged. If you find obvious damage to any packaging please ensure that you sign for the goods as damaged, check the contents and advise us of damage immediately. If the packaging is to your satisfaction you will still need to check that the contents are in good condition, although you do not need the courier to wait while you do this. Whilst damage is very rare, any damage should be notified to us the day you receive your delivery. Any damaged goods that are notified in this way will be
replaced immediately.